Doing Business with NYSERDA
NYSERDA contracts with a variety of firms, individuals, institutions, and organizations throughout New York State and elsewhere for engineering, scientific, technical, and other services for its various programs. NYSERDA also teams with various partners and stakeholders, including residents, business owners, developers, community leaders, local government officials, university researchers, utility representatives, investors, entrepreneurs, and other members of the public at events, conferences and meetings. NYSERDA’s engineers, economists, biologists, physicists, mathematicians, and other trained specialists, work closely with proposers to develop and manage NYSERDA projects. NYSERDA's Director of Contract Management oversees all contract activities.
Contacting NYSERDA FAQs:
Q: Can I contact a solicitation's designated contact regarding a solicitation?
A: Yes, a designated contact will be listed in the solicitation documents.
Q: Can I speak to someone not listed as a designated contact about a solicitation?
A: Yes, staff will refer you to the designated contact.
Q: Can I try to influence a designated contact for a solicitation?
A: This contact is recorded. Contacts in violation of Public Officers' Law (anti-bribery) are impermissible.
Q: Can I try to influence a contact not listed in the solicitation?
A: No, this may result in contractor disqualification.
NYSERDA is required under State and federal law and policy to make web site content (web pages, images, and applications) and web-published documents (PDF, MS-Word, MS-PowerPoint, MS-Excel, etc.) accessible to people with disabilities. Semantically correct and properly formatted documents and web pages are critical for accessible content. For example, a screen or text reader can convert the text of a properly formatted electronic document or web page into speech so a person with a visual disability can successfully hear the text of the web page or document.
View NYSERDA's Accessibility Requirements [PDF], which also includes links to the WCAG 2.0 accessibility guidelines as well as tutorials for creating accessible web content.
- Make a document comply with accessibility requirements: Word to Acrobat Accessibility Guide [PDF]
- Creating and applying appropriate alternative text to images, charts, or other visuals: Guide to Creating Alt Text Guide [PDF]
Contracts and Solicitations
NYSERDA contracts are initiated by two methods: competitive solicitations and unsolicited proposals. NYSERDA uses competitive solicitations to the maximum extent possible. Notices of competitive solicitations are provided to individuals, firms, and organizations through the New York State Contract Reporter, the State Register (when applicable), posts to NYSERDA's Current Funding Opportunities web page, and targeted postal mail and email.
Competitive solicitations are open to all qualified firms. Proposals are expeditiously and vigorously peer reviewed. Successful proposers are awarded projects under NYSERDA's streamlined contracting process.
NYSERDA fosters and promotes the participation of minority- women- and service disabled-owned as business enterprises in its programs.
To obtain paper copies of the Guide to Doing Business with NYSERDA [PDF], standard contract and recoupment terms, and further information about NYSERDA's contracting policies, contact Jillina Baxter at:
- Email: [email protected]
- Phone: 518-862-1090, ext. 3418
- Fax: 518-862-1091
The NYS Office of Information Technology Services (ITS) establishes and regularly updates policies, standards, and guidelines for information classification and security (collectively referred to as “ITS Policies”) to uniformly protect information entrusted to State Entities, including NYSERDA. All Information Assets collected and stored by, or on behalf of, NYSERDA are classified and managed per the policies and procedures outlined in the New York State Information Classification Policy (NYS-S14-002) . In addition, the New York State Information Security Policy (NYS-P03-002) sets forth the minimum requirements, responsibilities, and accepted behaviors to establish and maintain a secure environment to achieve the State's information security objectives. NYSERDA’s Data Governance Office reviews the ITS Policies as needed in conjunction with NYSERDA’s Information Security Officer and Chief Information Officer to ensure compliance.
If you are conducting business on NYSERDA’s behalf, please work with your assigned NYSERDA Project Manager to determine the classification rating and required controls for any Information Assets collected or stored on behalf of NYSERDA.
NYSERDA maintains a high standard of ethics. To further this standard, all parties doing business with NYSERDA are required to adhere to the Code of Conduct for NYSERDA Contractors [PDF], Consultants, and Vendors.
Harassment and Discrimination
Harassment and Discrimination
NYSERDA prohibits harassment in the workplace. Harassment based on race (including traits historically associated with race), ethnicity, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, the status of being transgender, familial status, marital status, age, national origin, disability (including pregnancy related conditions), military or veteran status, genetic information or predisposition, reproductive health decision making (including the decision to use or access a particular drug, device, or medical service), the status of being a victim of domestic violence, known relationship or association with any member of a protected class, or any other basis prohibited by law and will not be tolerated. In addition, retaliation against an individual who opposes a discriminatory practice, reports a violation in good faith, or participates in an investigation of such a complaint is also a violation and will not be tolerated.
All vendors must submit an affirmation that they have a sexual harassment policy in place and have trained all employees on this policy.
Title VI of the Civil Rights Act of 1964 protects people from discrimination based on race, color, and national origin in programs and activities receiving federal financial assistance. NYSERDA is responsible for monitoring recipients’ Title VI programs and ensuring their compliance with Title VI requirements. To file a complaint of discrimination, please write to: U.S. Department of the Treasury, Office of Civil Rights and Diversity, Attn: Director, 1500 Pennsylvania Avenue, N.W., Washington, DC 20220; call (202) 622-1160; or send an e-mail to: [email protected].
The NYS Office of Information Technology Services (ITS) establishes and regularly updates policies, standards, and guidelines for information security (collectively referred to as “ITS Security Policies”) for State Entities, including NYSERDA. Contractors, vendors, and solution providers conducting work on behalf of NYSERDA including, but not limited to, application development, web development, hosting, or managing NYSERDA’s sensitive data are required to comply with the NYS requirements. These requirements include, but are not limited to, the NYS Information Security Policy NYS-P03-002 which sets forth the minimum requirements, responsibilities, and accepted behaviors to establish and maintain a secure environment and achieve the State's information security objectives. Contractors that manage NYSERDA’s data outside of NYSERDA’s systems with a High or Moderate rating as per the NYS ITS Information Asset Identification Worksheet must comply with the following requirements.
|High Rating||Moderate Rating|
A complete list of ITS Security Policies is available at: https://its.ny.gov/policies
Contractor shall notify NYSERDA’s Information Security Officer immediately upon discovery or notification of any security breaches or vulnerabilities:
- [email protected]
- (518) 862-1090 x3486
For information on linking to NYSERDA's website, see NYSERDA's linking policy.
Use of the NYSERDA Logo requires prior approval. NYSERDA has strict logo policies. To protect the integrity of the NYSERDA brand and ensure that the contractors and other organizations appropriately identify their relationship with NYSERDA, a logo request must be submitted. Fill out the logo request form and upload a sample of how the logo will be used. NYSERDA considers each request to be unique and evaluates each one accordingly.
Minority- and Women- Owned Business Policy
It is the policy of New York State to maximize opportunities for the participation of New York State business enterprises, including minority- and women-owned business enterprises as bidders, subcontractors, and suppliers on its procurement contracts.
Information on New York State contractors and suppliers is available from:
Empire State Development
Division for Small Business
30 South Pearl Street
Albany, NY 12245
A directory of certified minority- and women- owned business enterprises is available from: https://ny.newnycontracts.com/?TN=ny
Additional information about Empire State Development may be found on the web at: esd.ny.gov/MWBE.html
Additional information about Empire State Development may be found online at esd.ny.gov
The NYSERDA Report Content Guide[PDF] explains how to prepare and submit a report deliverable specified in a contract with the New York State Energy Research and Development Authority (NYSERDA).
Please use the NYSERDA Report Template and Example [DOC] when drafting your report. Consult the formatting guide [PDF] for more information. NYSERDA will publish the finished report deliverable.
Direct questions about content and formatting of report deliverables to your NYSERDA Project Manager or Diane Welch in NYSERDA Marketing at 518-862-1090, x3276 or [email protected].
Use of this template and its related guidance is not required for proposals or responses to NYSERDA funding opportunities or other solicitations. Consult the solicitation to see if there are any formatting requirements for the proposal, and contact the person listed on the solicitation if you have additional questions.
Project proposals should reflect the priorities in NYSERDA's multi-year research program plan, Toward a Clean Energy Future: A Three-Year Strategic Outlook [PDF|11.2MB].
Submitting Proposals For R&D Solicitations:
Learn how NYSERDA helps cleantech companies invest in their future and see if you can qualify for help with your next project.
Watch the Clean Energy Technology: Innovation Starts with Research and Development video.
Service-Disabled Veteran-Owned Business Policy
It is the policy of New York State to maximize opportunities for the participation of New York State business enterprises, including service-disabled veteran owned business enterprises as bidders, subcontractors, and suppliers on its procurement contracts.
Information on New York State contractors and suppliers is available from:
Division of Service-Disabled Veterans’
32ndFloor, Corning Tower, ESP,
Albany, NY 12242
A directory of certified service-disabled veteran owned business enterprises is available from: https://online.ogs.ny.gov/SDVOB/search
Additional information may be found online at: https://ogs.ny.gov/veterans
Title VI of the Civil Rights Act of 1964
Title VI of the Civil Rights Act of 1964 and related Federal nondiscrimination prohibitions protect people from discrimination in NYSERDA’s programs based on race, color, national origin, sex, age, disability, and limited English proficiency in programs and activities receiving federal financial assistance.
Any person who believes they have suffered from prohibited discrimination when accessing a NYSERDA program, service or activity may contact NYSERDA’s Nondiscrimination Coordinator by submitting a completed complaint form to NYSERDA by online form submission. If you would prefer to submit a hard copy complaint form, please request a blank complaint form from the Nondiscrimination Coordinator using the contact information provided below..
Email: [email protected]
New York State Research and Development Authority
Attn: Nondiscrimination Coordinator
17 Columbia Circle
Albany, NY 12203
Phone: (518) 862-1090
Fax: Attn: Nondiscrimination Coordinator, (518) 862-1091
Complaints regarding NYSERDA programs receiving federal funding must be submitted with 180 days from the time of the alleged discriminatory conduct, unless the time for filing is extended by the Nondiscrimination Coordinator for good cause. A complaint may also be made directly to the federal agency from whom NYSERDA received federal funds. A list of agencies from which NYSERDA receives funding is attached at the end of its Title VI Policy and Procedures document.
Following receipt of a written complaint, NYSERDA shall follow the complaint process found in its Title VI Policy and Procedures.