Summer Intern: Strategic Operations - Albany Office

New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy. With the passage of the Climate Leadership and Community Protection Act, New York has codified the most aggressive climate change program in the nation with goals to reach zero carbon emissions in the electricity sector by 2040; install 9 gigawatts of offshore wind by 2035; 6 gigawatts of solar by 2025; and 3 gigawatts of energy storage by 2030. Additionally, the law creates the Climate Action Council comprised of the leaders of various state agencies and authorities as well as legislative appointments to develop a plan outlining how the state will achieve an 85% reduction in GHG emissions from 1990 levels by 2050, and eventually net zero emissions in all sectors of the economy. 

This is a paid internship for current, full-time students.  Students are allowed to work up to 37.5 hours per week in between semesters, when not attending class

Primary Responsibilities 

Technology Implementation Assistance

NYSERDA is deploying multiple technology platforms across its business units including Salesforce, SharePoint, and Jira. The Strategic Operations intern will help in completing the following tasks as part of the larger IT transformation:

  • Document new and existing processes and procedures
  • Create User Acceptance Test (UAT) plans and scripts to facilitate software testing
  • Conduct testing on new software applications
  • Prepare instructional documentation, and other supporting documents to communicate technical information to non-technical business users.
  • Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending system work is discussed and prioritized).
  • Complete ad-hoc analyses and other miscellaneous tasks as assigned.

Business Process Improvement and Transformation through Lean

The NYSERDA Lean program focuses on reducing (process) waste and cycle times to improve customer satisfaction and prepare processes and programs for IT development. The Strategic Operations team will look to the intern to assist with documentation, data collection / analysis, and other administrative work as assigned to support the Lean program.

Minimum Qualifications

  • Current, full-time student, pursuing associate, bachelor, or master degree
  • Excellent skills with the Microsoft Excel, Outlook, Word and PowerPoint
  • Some experience with data analysis and data cleaning
  • Demonstrated research skills
  • Skill managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment
  • Strong work ethic.

Preferred, but not required

  • Interest in technical communication and / or instructional design.
  • Demonstrated research skills

To Apply

Please submit one file that includes both your cover letter and resume to Please include NYSERDA Internship – Specific Internship Name in the Subject Line.