Commercial Real Time Energy Management (RTEM) Program

Real Time Energy Management (RTEM) uses technologies to collect data about a building, and uses that data to optimize the building’s energy usage. Sensors, meters, and other equipment, along with data analytics and building data information services, show how the building is actually performing at any point in time.

This program supports building owners and building management companies and the RTEM system and service providers who help them to select, install, and use appropriate RTEM systems. NYSERDA offers cost-shared incentives for both the installation of systems and the post-installation information services. The program requires building owners and managers to engage a post-installation service provider. Service providers analyze energy usage data at the site, and make customized suggestions for operations, maintenance, and capital improvements.


Installing an RTEM system allows building owners and manager to acquire data, but properly analyzing real time data is a critical step to reducing utility and operating costs. With that information in hand, building owners and managers can make data-based decisions about building optimization and potential capital investments.

How the Program Works

Eligible sites select and work with RTEM vendor(s) that meet qualifications established by NYSERDA. NYSERDA qualifies both RTEM System Providers who install the hardware and software and RTEM Service Providers who provide consulting services that analyze the data and make energy saving recommendations. NYSERDA publishes a list of qualified RTEM vendors to choose from. The qualified vendor then applies to the program on behalf of the building owner or management company. Incentive payments go directly to the RTEM Providers to offset the cost of the project.


NYSERDA provides financial support for RTEM system implementation and services for up to five years. The amount of the cost-share is based on the date that NYSERDA receives the application. A total of $30 million is available.

Incentive Type Applications received: 6/14/16 - 6/30/18
Applications received: 7/1/18 - 6/30/21
Cap per Project
per Year
Cap per Project
per Year
System Installation 30% $75,000 20% $50,000
Service Years 1-3
30% $20,000 20% $15,000
Service Years 4-5 20% $10,000 15% $10,000

Who is Eligible

Building Owners and Management Companies with eligible sites

Eligible sites may include, but are not limited to office buildings, retail, colleges and universities, health care facilities, State and local governments, not-for-profit and private institutions, and public and private K-12 schools. Facilities must be located in New York State and must be New York State electricity distribution customers of a participating utility company that pays the System Benefits Charge (SBC).

In order to participate, the site must select a NYSERDA RTEM Qualified Vendor. Building Owners and Management Companies can choose from a list of qualified vendors.

NYSERDA has retained the services of independent RTEM experts and they are available for limited up-front advisement to answer your questions and help you get started. Please contact NYSERDA at the email address below.

RTEM providers

RTEM providers wishing to participate in the program must submit qualifications and apply to NYSERDA RFQ 3164, Real Time Energy Manager Qualified Vendor. Interested providers can apply online. Upon qualification, RTEM providers will receive log-in credentials to complete the incentive application on behalf of eligible site(s).

Read the Real Time Energy Management Program Funding Opportunity for more details on project eligibility and how to apply.

Applications will be accepted on a first-come, first-served basis dependent of funding availability until June 30, 2021.


Joshua Clyburn
Project Manager