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How the Program Works


The Program works through a network of approved dealers (“Contractors”) that receive voucher payments after providing fleets with a discount on their vehicle purchases at the point of sale. This allows fleets to avoid having to pay upfront and apply for reimbursement later.

Voucher Program Participants and Roles

Voucher Program participants fit into three main categories: fleets, dealers, and manufacturers.

  • Fleets are truck or bus operators, either vehicle purchasers or lease operators. Participating fleets agree to operate voucher-aided vehicles according to the terms of the Program and to scrap an existing vehicle similar to the new vehicle being purchased or leased (see Vehicle Purchaser Participation AgreementLink opens in new window - close new window to return to this page.). Fleets are also responsible for completing mandatory Semi-Annual Usage Reporting for voucher-supported vehicles for three years.
  • Manufacturers are the parties that produce trucks and buses. Manufacturers submit vehicle information to have their vehicles included on the Eligible Vehicles list. Original Equipment Manufacturers (OEM), authorized dealers of an OEM, or upfit/retrofit manufacturers can fill this role.
  • Dealers are the parties that sell eligible vehicles to fleet customers. Dealers, also referred to as “Contractors,” will submit voucher applications to NYSERDA and, once all requirements of voucher redemption are met, receive the voucher payment from NYSERDA. Truck and bus dealers or manufacturers may be considered Contractors, which is the party that works directly with NYSERDA to submit and redeem Voucher Applications.

NYSERDA’s Voucher Help Center (VHC) receives and reviews voucher applications submitted through an online portal and is available to guide vendors through the application process.

Voucher Process at a Glance 

  1. Step 1

    Vehicle Eligibility approval

  2. Step 2

    Contractor approval

  3. Step 3

    Fleet purchase

  4. Step 4

    Voucher Application

  5. Step 5

    Voucher payment

  • Step 1: Vehicle Eligibility Approval
    Manufacturers submit a Vehicle Eligibility ApplicationLink opens in new window - close new window to return to this page. package to the Voucher Help Center (VHC) via email. If NYSERDA approves the application, the vehicle is posted on the Eligible Vehicles list.
  • Step 2: Contractor Approval
    Contractors who are authorized by a manufacturer to sell an eligible vehicle submit a Contractor ApplicationLink opens in new window - close new window to return to this page.. If NYSERDA approves the application, the Contractor is posted on the Eligible Contractors list and the Contractor is eligible to receive voucher payments from NYSERDA.
  • Step 3: Fleet Purchase
    A vehicle fleet agrees to purchase an eligible vehicle from an eligible Contractor, with the full amount of the applicable voucher incentive subtracted from the sale price. The fleet designates a qualifying diesel vehicle for scrappage (if applicable; must be 2009 or older, diesel engine, with similar weight class and payload as new vehicle).
  • Step 4: Voucher Application
    The Contractor submits a Voucher Application through the NYSERDA PortalLink opens in new window - close new window to return to this page. (log in required – must be an approved Contractor) using information from the fleet regarding the new vehicle and the vehicle designated for scrappage (if applicable).
  • Step 5: Voucher Payment
    After preliminary approval of the voucher application by NYSERDA, delivery of the new vehicle, and scrappage of the old vehicle (if applicable), the Contractor applies for voucher payment; once approved by NYSERDA, the Contractor receives its voucher payment from NYSERDA.