Hidden Image

Multifamily Statewide Baseline Study

 

NYSERDA, in collaboration with the New York State Department of Public Service (DPS), is conducting a Statewide Multifamily Baseline Study. NYSERDA’s Statewide Multifamily Baseline Study consists of three main components:

  1. Building Stock Baseline Study - Assess the existing multifamily building stock and energy-consuming equipment, including equipment counts and characteristics (e.g., size and efficiency levels), across a range of building heights and ownership types.
  2. Market Assessments – Assess industry practices and decision-making in three multifamily markets: Heating, Ventilation and Air Conditioning (HVAC), Domestic Hot Water Heating (DHW), and Building Shell. Within HVAC and DHW, the study will highlight key practices of the electrification market.
  3. Image Analysis – Document basic building configuration and shell information for every multifamily building in New York State.

Results from this study can be used as an input into the design and planning of energy efficiency and electrification market transformation initiatives for the multifamily sector.

Building Stock Baseline Study

The Building Stock Baseline Study will assess energy consuming equipment (electrical, natural gas, and other fuels), building characteristics (square footage, age), and energy management practices (hours of use, maintenance practices) of the existing multifamily building stock in New York State. The study encompasses multifamily buildings of five or more units. The study will cover multifamily buildings across four ownership types: condos/coops, market-rate rentals, subsidized affordable housing, and naturally occurring affordable housing. To conduct this study, NYSERDA will rely on primary data collected by telephone and online surveys as well as onsite visits.

The baseline data will be used to inform intervention development and evaluation work under the Clean Energy Fund (CEF). It will be used by utilities to inform their program development, specifically targeting energy efficiency (EE) and electrification measures by building types, and it will better inform the private sector (ESCOs and CRE firms) to target specific types of buildings for EE opportunities or to show key stakeholders what other stakeholders are doing to keep their buildings competitive. 

 

Market Assessments

Three market assessments for major equipment areas and services markets were determined by NYSERDA (HVAC, DHW, and Building Shell). The market assessments shall focus on developing a complete understanding of the market for each of the areas included. The main goals of these assessments are to help NYSERDA set more accurate baselines for energy efficiency and electrification programs, to aid public and private innovation in the commercial marketplace, and to support estimation of the potential for additional energy efficiency and electrification opportunities in New York over the next three to five years.

Heating, Ventilation, and Air Conditioning (HVAC)

This market assessment focuses on HVAC equipment used in multifamily premises with five or more units in New York State. Research activities included interviews with design professionals and property owners, as well as surveys with contractors and property managers.
The assessment addresses:

  • Characteristics of the multifamily HVAC market
  • Characteristics of typical decision-making process
  • Characteristics of capital investment plans and inclusion of energy efficiency HVAC in those plans
  • HVAC maintenance practices
  • Annual maintenance cost per unit by equipment type
  • Barriers to adoption of energy efficiency or electrification improvements
  • Customer awareness and interest in heat pump HVAC technologies
  • Installation and maintenance practices
  • The importance of energy efficiency in marketing to tenants

Domestic Hot Water Heaters (DHW)

This market assessment focuses on DHW equipment used in multifamily premises with five or more units in New York State. Research activities included interviews with design professionals and property owners, as well as surveys with contractors and property managers.

This assessment focuses on developing an understanding of the current DHW market in New York State and addresses the following:

  • Characteristics of the multifamily DHW market
  • Characteristics of typical decision-making process
  • Characteristics of capital investment plans and inclusion of energy efficiency HVAC in those plans
  • >HVAC maintenance practices
  • Annual maintenance cost per unit by equipment type
  • Barriers to adoption of energy efficiency or electrification improvements
  • Customer awareness and interest in heat pump DHW technologies
  • Installation and maintenance practices
  • The importance of energy efficiency in marketing to tenants

Building Shell

This market assessment focuses on insulation, windows, doors, and building façade installed in multifamily premises with five or more units in New York State. Research activities included interviews with design professionals and property owners, as well as surveys with contractors and property managers.

This assessment focuses on developing an understanding of the current building shell market in New York State and addresses the following:

  • Current practices and drivers to weatherization retrofits
  • Feasibility and barriers to insulation improvement and window replacement
  • Installation and specification practices
  • The importance of energy efficiency in marketing to tenants

Electrification

As part of the HVAC and DHW market assessment, the study will assess electrification practices in multifamily premises with five or more units in New York State. Research activities included interviews with design professionals and property owners, as well as surveys with contractors and property managers.

This assessment focuses on developing an understanding of the current electrification market in New York State and identifies the following:

  • Challenges, motivations, and current states of building readiness for and participation in the electrification market
  • Net zero energy/electrification retrofit perceptions and behaviors of multifamily building owners and what perceptions influence the financial decision-making process.
  • Opportunities and resources needed to accelerate expansion
     

Image Analysis

The Multifamily Building Image Analysis will result in a database that documents basic building configuration and shell information for every multifamily building in New York State. This assessment applies an artificial intelligence model to aerial imagery from across the state to autonomously identify key characteristics including footprint, height, cladding type, roof material and configuration, and window-to-wall ratio across the entire multifamily building stock. This machine learning dataset is combined with traditional property information data to generate a comprehensive database which can be used to inform market potential for EE programs, estimate potential savings, and identify specific buildings for EE program outreach. 

Frequently Asked Questions - Tenants

Overall FAQs

Who is NYSERDA, and why are they conducting this study?

The New York State Energy Research and Development Authority (NYSERDA), promotes energy efficiency and the use of renewable energy sources. NYSERDA, in cooperation with electric and natural gas utilities in New York, is gathering information on how people use energy in multifamily buildings. Study results will be used to design multifamily energy programs, such as those that focus on energy efficiency or renewable energy, and to help New York State meet its greenhouse gas emission goals.

Where can I find more information about this study or NYSERDA?

You can contact Tracey DeSimone, the study’s project manager, by calling 518-862-1090, ext. 3452 or by sending an email to [email protected].

Will I receive an incentive for participating in the study?

There are two opportunities for incentives throughout the study for multifamily building tenants.

  1. Living unit site visit ($50): Tenants who agree to participate in a site visit of their homes will receive a $50 gift card.
  2. Survey ($30): The study will provide an additional, $30 gift card to one occupant of each living unit visited after the occupant completes an occupant survey. You can complete the survey via phone or online. Study staff will provide information about the survey by email or by leaving behind a handout in the living unit during the site visit.

How is my utility involved in this study?

Electric and natural gas utilities in New York State provide helpful guidance and data to the study team, such as general information about multifamily buildings. After participating building representatives and occupants sign a utility billing data release form, the utilities will also provide building and occupant utility billing data to the study team to aid with the study’s analysis.

Will my information be kept confidential?

Yes. All participant responses will remain confidential and will be used strictly for research purposes. Personal information will be stripped from the data, and your information will be grouped and analyzed with that from many other study participants across the State. Collected information will be used solely for this research study.

Who will have access to the study information?

Information gathered through the survey and site visit can be accessed only by those working on NYSERDA’s behalf to complete the research study. Data will be reported in the aggregate, and we will not provide specific information on an individual, building, or living unit.

Who is Cadmus?

Cadmus is a company working on NYSERDA’s behalf to coordinate the study’s surveys and site visits.

Who is Leede Research?

Leede Research is a company working on NYSERDA’s behalf to conduct the telephone survey.

Who is GDS Associates?

GDS Associates is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in Upstate New York.

Who is Steven Winter Associates?

Steven Winter Associates is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in New York City and the Lower Hudson Valley.

Who is Ridgeline Energy Analytics?

Ridgeline Energy Analytics is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in Long Island.

How long is the study available?

The study will remain open through June 2022, but we will recruit a limited number of participants for each in each region of the State. The timing of study availability will vary by region, with some region eligibility ending before June.

Are you selling something?

We are not selling any products or services, and we will not sell or provide your information to others.

Living Unit Site Visit FAQs

Do I need to be home for the site visit to my living unit?

No. If you provide permission for a building representative to let us into your home, field staff can complete the site visit with the building representative present. The field technician will leave your home exactly as they find it.

Is there an incentive for completing a site visit?

Yes. The study will provide a $50 gift card to one occupant of each living unit visited, whether or not the occupant is present during the site visit.

What information will be gathered during the living unit site visit?

A technician will conduct a walkthrough to gather data about lighting, appliances, insulation, heating and cooling equipment, and other items that use energy.

How long will the site visit take?

The site visit should last thirty minutes to an hour.

What steps will the study take to me safe from COVID-19?

Study field technicians will wear masks at all times.

How can I identify the technician coming to my building?

You can view photographs of all study technicians by downloading Meet the Technicians [PDF].

Can I go around with the technician and see what they are looking at?

You may observe the technician, but please keep in mind that the technicians are trained to collect data efficiently. They cannot offer interpretations of your living unit’s conditions. If you have questions about energy efficiency, please consider consulting NYSERDA or your local utility for information and/or resources

Who do I call if I have questions about the site visit?

  • If you are located in upstate New York, call GDS Associates by phone at 603-391-0042 or by email at [email protected].
  • If you are located in New York City or the Lower Hudson Valley, call Steven Winter Associates by phone at 212-564-5800 x 1240 or by email at [email protected].
  • If you are located in Long Island, call Ridgeline Energy Analytics by phone at 857-331-2563 or by email at [email protected].

Survey FAQs

Is there an incentive for completing the on-site multifamily building energy use survey?

Those completing the multifamily building energy use survey will receive a $30 gift card incentive within two weeks of completing both the survey and the site visit.

How long is the survey?

The survey will take about 15 minutes.

What kinds of questions are you asking in the survey?

The survey collects information about the general characteristics of multifamily building living units.

Can I start the online survey now and finish later?

Yes, your responses will be saved for two weeks if you close your browser and log back in with your survey ID. If you experience problems, feel free to contact Cadmus at [email protected]

Who do I contact if I have questions about the survey?

Building representatives can choose to complete the survey either online or via telephone. Contact Cadmus at [email protected] if you have questions about the online survey. Contact Leede Research if you have questions about the online survey. Contact Leede Research if you have questions about the telephone survey by calling 800-245-1993 or emailing [email protected].


Frequently Asked Questions - Property Managers and Owners

Overall FAQs

Who is NYSERDA, and why are they conducting this study?

The New York State Energy Research and Development Authority (NYSERDA) promotes energy efficiency and the use of renewable energy sources. NYSERDA, in cooperation with electric and natural gas utilities in New York, is gathering information on how people use energy in multifamily buildings. Study results will be used to design multifamily energy programs, such as those that focus on energy efficiency or renewable energy, and to help New York State meet its greenhouse gas emission goals.

Where can I find more information about this study or NYSERDA?

You can contact Tracey DeSimone, the study’s project manager, by calling 518-862-1090, ext. 3452 or by sending email to [email protected].

Will I receive an incentive for participating in the study?

There are four opportunities for incentives throughout the study, for up to $400 per building. Building representatives can participate for up to three buildings per property in New York, and there are no limits on the number of properties for which the building representatives can participate.

  1. Building Characteristics Survey ($100): Building representatives who complete the building characteristics survey online or via phone will receive a $100 online Amazon gift card per building.
  2. Building common area site visit ($150 gift card and free building report): Building representatives who participate in a site visit will receive a $150 Amazon gift card per building after the site visit. Building representatives will also receive a complementary building report after the site visit. This building report will provide information about the building’s primary components (HVAC, building shell, lighting, and hot water) and information on utility and state energy efficiency programs.
  3. Recruitment of occupant units to the study for $50 per unit: We will ask building representatives to help us recruit 1 to 2 occupants to allow field staff to document their homes’ characteristics and equipment. The building representative will receive a $50 online Amazon gift card for each occupant that he or she recruits. The study aims to visit one unit for buildings with 5 units and to visit two units for buildings with more than 5 units. In return for their participation, one occupant per home will receive a $50 online Amazon gift card.
  4. Building Decision-maker Survey ($50): Building representatives who are invited by the study to complete the decision-maker survey online or via phone will receive a $50 online Amazon gift card. Each building representative can only complete the Decisionmaker Survey one time.

How is my utility involved in this study?

Electric and natural gas utilities in New York State provide helpful guidance and data to the study team, such as general information about multifamily buildings. After participating building representatives and occupants sign a utility billing data release form, the utilities will also provide building and occupant utility billing data to the study team to aid with the study’s analysis.

How did you get my contact information?

Potential survey participants have been selected at random from all multifamily buildings with mailing addresses in New York State. By selecting participants randomly, we can represent the State’s entire population. Participation will provide an accurate picture of multifamily buildings in the State.

Will my information be kept confidential?

Yes. All participant responses will remain confidential and will be used strictly for research purposes. Personal information will be stripped from the data, and your information will be grouped and analyzed with that from many other study participants across the State. Collected information will be used solely for this research study.

Who will have access to the study information?

Information gathered through the survey and site visit can be accessed only by those working on NYSERDA’s behalf to complete the research study. Data will be reported in the aggregate, and we will not provide specific information on an individual, building, or dwelling unit.

How long is the study available?

The study will remain open through October 2022, but we will recruit a limited number of participants for each combination of target building attributes, such as region, building size, and ownership type. As participation is limited, if this interests you, please complete this survey as soon as possible. Eligibility for several regions will end before October 2022.

Are you selling something?

We are not selling any products or services, and we will not sell or provide your information to others.

Who is Cadmus?

Cadmus is a company working on NYSERDA’s behalf to coordinate the study’s surveys and site visits.

Who is Leede Research?

Leede Research is a company working on NYSERDA’s behalf to conduct the telephone survey.

Who is GDS Associates?

GDS Associates is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in Upstate New York.

Who is Steven Winter Associates?

Steven Winter Associates is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in New York City and the Lower Hudson Valley.

Who is Ridgeline Energy Analytics?

Ridgeline Energy Analytics is a company working on NYSERDA’s behalf to schedule and conduct site visits for multifamily buildings in Long Island.

Survey FAQs

How do I take the survey?

If you have not already received an invitation via phone or email to complete the survey, you can complete the survey here Link opens in new window - close new window to return to this page.. Otherwise, Cadmus will email you a link to the survey for the buildings that you agree can receive a site visit.

Is there an incentive for completing the multifamily building characteristics survey?

Building representatives who complete the multifamily building characteristics survey online or via phone will receive a $100 online Amazon gift card within two weeks of completing the survey. Building representatives will receive $100 for each completed survey. Building representatives can complete a survey for up to three buildings per property located in New York, and there are no limits on the number of New York properties for which the building representative can participate.

Is there an incentive for completing the multifamily building decision-making survey?

Building representatives will also be asked to participate in a multifamily building decision-making survey, and they will receive a $50 gift card incentive within two weeks of completing the survey. Building representatives can only complete one decision-maker survey.

How long are the surveys?

Depending on your responses, the survey will take between 15 to 25 minutes.

What kinds of questions are you asking in the building characteristics survey?

The survey collects information about the general characteristics of multifamily buildings and dwelling units.

What kinds of questions are you asking in the building decision-making survey?

The survey collects information about the general characteristics of multifamily buildings and dwelling units.

Can I start the online survey now and finish later?

Yes, your responses will be saved for two weeks if you close your browser and log back in with your survey ID. If you experience problems, feel free to contact Cadmus at [email protected].

Who do I contact if I have questions about the survey?

Building representatives can choose to complete the survey either online or via telephone. Contact Cadmus at [email protected] if you have questions about the online survey. Contact Leede Research if you have questions about the telephone survey by calling 800-245-1993 or emailing [email protected].

Site Visit FAQs

Is there an incentive for completing a site visit?

Yes, building representatives can earn a $150 online Amazon gift card and a free building report for each building that receives a site visit. The building report will provide information about the building’s primary components (HVAC, building shell, lighting, and hot water) and information on utility and state energy efficiency programs. The building representative will receive a $50 online Amazon gift card for each occupant that he or she recruits to participate in a 30-minute site visit of their dwelling unit. The study aims to visit one unit for buildings with 5 units and to visit two units for buildings with more than 5 units. In return for their participation, one occupant per home will receive a $50 online Amazon gift card.

How many of my buildings can receive a site visit?

There is no limit on the number of your New York properties that can receive a site visit, but there is a limit on the number of buildings per property:

  • Sites with four or fewer buildings: one building
  • Sites with five to eleven buildings: two buildings
  • Sites with twelve or more buildings: three buildings

How do I sign up for a site visit?

You can indicate your interest in a site visit and complete a survey about your building here Link opens in new window - close new window to return to this page., or you can contact our field staff to sign up for a site visit. They will confirm your building’s eligibility to participate in the study. Our study has a target number of site visits by region and building height, so it is possible that your building will not be selected to participate in the site visit.

  • If you are located in upstate New York, call GDS Associates by phone at 603-391-0042 or by email at [email protected].
  • If you are located in New York City or the Lower Hudson Valley, call Steven Winter Associates by phone at 212-564-5800 x 1240 or by email at [email protected].
  • If you are located in Long Island, call Ridgeline Energy Analytics by phone at 857-331-2563 or by email at [email protected].

Do I have to complete the survey to be considered for the building site visit?

No. You can request to participate in a site visit without completing the survey. Alternatively, you can complete the survey after you complete the site visit. Once you have expressed interest in a site visit, a trained technician will call you to set up an appointment at your convenience. If you have not yet completed a survey for your building, we will send you a link to complete an optional online survey for each building that receives a site visit.

If I complete the survey, am I obligated to do the site visit?

No, you do not have to sign up for the site visit if you complete the survey. We hope you will be interested in participating in both parts of the study, but you are not obligated to complete the site visit after completing the online survey.

What is the next step?

If we select you for the site visit component of the study, we will contact you within three weeks of completing the survey to schedule a site visit and to answer any remaining questions you may have. Not every building will receive an invitation for a site visit.

Is there an incentive for completing a site visit?

Yes, building representatives can earn a $150 gift card and free building report. Building representatives will also receive a complimentary building report after the site visit; The building report will provide information about the building’s primary components (HVAC, building shell, lighting, and hot water) and information on utility and state energy efficiency programs.

What information will be gathered during the building site visit?

A technician on your premises will conduct a walkthrough of the multifamily building common areas to gather data about lighting, appliances, heating and cooling equipment, insulation, and other building features. Additionally, the study will recruit 1 to 3 tenants per building to participate in living unit site visits during the same day as the common area site visits.

How long will the site visit take?

The site visit should last two to four hours, depending on the size of your building.

How can I identify the technician coming to my building?

You can view photographs of all study technicians by downloading Meet the Technicians [PDF].

Can I go around with the technician and see what they are looking at?

You may observe the technician, but please keep in mind that the technicians are trained to collect data efficiently. They cannot offer interpretations of your building’s conditions. If you have questions about energy efficiency, please consider consulting NYSERDA or your local utility for information and/or resources within your area.

What if I need to reschedule the appointment?

  • If you are located in upstate New York, call GDS Associates by phone at 603-391-0042 or by email at [email protected].
  • If you are located in New York City or the Lower Hudson Valley, call Steven Winter Associates by phone at 212-564-5800 x 1240 or by email at [email protected].
  • If you are located in Long Island, call Ridgeline Energy Analytics by phone at 857-331-2563 or by email at [email protected].

Though we may not be able to reschedule cancelled appointments, we can put you on a waiting list if other cancellations or openings happen while technicians are in your area.

Who do I call if I have questions about the site visit?

  • If you are located in upstate New York, call GDS Associates by phone at 603-391-0042 or by email at [email protected].
  • If you are located in New York City or the Lower Hudson Valley, call Steven Winter Associates by phone at 212-564-5800 x 1240 or by email at [email protected].
  • If you are located in Long Island, call Ridgeline Energy Analytics by phone at 857-331-2563 or by email at [email protected].