Facilities Support Specialist - Albany Office (#509)

Reporting to the Facilities Manager, the Facilities Support Specialist is responsible for the timely response to office services and facilities needs which include but are not limited to the functions of mail, delivery, moving, maintenance, cleaning, recycling, storage, fleet maintenance, deliveries and pick-up errands, vending, copier/printer needs, pantry, cable tv service and security throughout NYSERDA’s facilities.

Primary Responsibilities 

Office Services

  • Mail Services – incoming/outgoing mail, sorting, delivery – USPS, express mail, fulfillment orders
  • Supply Inventories – maintain adequate levels of supplies and store in orderly manner
  • Janitorial and Maintenance – includes adhoc cleaning, vacuuming, sweeping, scrubbing, carpet/floor/upholstery stains, garbage/recycling removal, shredding/recycling removal, hanging pictures/whiteboards/tackboards, equipment repair/troubleshooting, painting, spackling, sanding, lightbulb replacement, clearing clogged drains, etc.
  • Furniture and equipment - Maintain furniture, assemble/disassemble, install, and move furniture
  • Fleet Vehicles – Maintain vehicles, transport items, transport staff to/from train stations, airports, etc.
  • Cable and Satellite TV Service – ensure service is working, address/resolve issues
  • Conduct staff moves, prepare for incoming new hires and staff exits
  • Storage facilities – maintain storage areas

 Building Systems and Equipment

  • Critical Building Systems and Equipment - inspect and report to Manager daily on various building systems:HVAC, Janitorial, Electrical (ATS Switch/Generator/UPS), Copiers, Pantry equipment, Mail Meter, Fire Alarm System, Building Exterior (parking lots, landscaping), etc. Schedule repairs and maintenance with relevant vendors and contractors as/when needed.
  • Order and maintain supply inventories
  • Ensure safety and security procedures are followed for fire and emergency drills, utilize required safety gear while performing and supervising work and report all incidents to the Facilities Manager


  • Cover Reception Desk during Receptionist breaks, vacations and sick days when required
  • Security – maintain security supplies and equipment, adhere to NYSERDA’s security policies and procedures, report all security incidents to the Facilities Manager
  • Keys – order key copies

Space Planning

  • Plan, coordinate and conduct staff moves and prepare for new hires and staff exits as/when required
  • Supervise and assist with furniture deliveries and installations
  • Order furniture and related supplies as/when needed


  • Administrative - Maintain filing systems, databases, departmental spreadsheets and forms, prepare reports, maintain requisitions, order confirmations, delivery/work order receipts, and process invoices
  • Assist staff with various requests, additional assignments and special projects as needed
  • Attend training classes as/when required

Minimum Qualifications

  • 3 years related experience
  • Valid driver’s license
  • Customer service focused with strong interpersonal skills
  • Ability to work independently and to effectively interact with all levels within the organization
  • Strong oral and written communication skills
  • Comfortable and proficient utilizing basic tools
  • Ability to prioritize and manage multiple projects 
  • Physical requirements include but are not limited to: ability to lift equipment, furniture items, packages; climb a ladder, bend, reach, push, pull, stand, sit, walk 
    • Sitting potentially 3 to 4 hours per day
    • Standing potentially 6 to 7 hours per day
    • Walking potentially 6 to 7 hours per day
    • Climbing an 8-12’ ladder potentially 2 to 3 times per week
    • Lifting typically up to 25 lbs.; at times 50 to 75 lbs.

Preferred Skills

  • Proficiency with Microsoft Office
  • Certificate from technical school
  • Shipping/receiving experience
  • Experience assembling office furniture

To Apply

Please submit one file that includes both your cover letter and resume to recruiter@nyserda.ny.gov and include the Title and Job Code 509 in the Subject Line. 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.