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New York Residential Statewide Baseline Study

New York State Energy Research and Development Authority (NYSERDA) is conducting a statewide study in cooperation with your utility company to understand the building characteristics, energy efficient equipment, and energy usage in your home. This study includes telephone, web-based, and on-site surveys with randomly selected New York State homeowners, residential tenants, and multifamily property owners and managers. The study will gather data on structure type, heating and cooling systems, lighting, appliances, and electronics for different types of homes across the state. For additional information regarding this study, please see the Frequently Asked Questions.

NYSERDA competitively selected Tetra Tech, an independent research firm to conduct the study. NYSERDA and your utility company may use this information to plan and design energy efficiency programs to better help New Yorkers meet their energy needs and manage their energy costs. Please be assured that the information you provide will be kept confidential to the extent permitted by law. NYSERDA’s analysis will not identify individual respondents or firms.

If you have received a letter in the mail with an ID number and would like to take the web-based survey now, please visit: energystudy.nyserda.ny.gov/Link opens in new window - close new window to return to this page..

Questions or comments about this study can be submitted via email at info@nyserda.ny.gov or by phone: 1-877-NYSMART (1-877-697-6278).

Learn more about NYSERDA's residential energy efficiency programs or call 1-877-NYSMART (1-877-697-6278).

View biographies for On-site Inspectors 

If you have questions or comments for your New York State Utility, please find their contact number listed below.

Natural Gas Utility Customer Service/Participant
Inquiry Phone Number
Central Hudson Gas & Electric 1-800-527-2714
Consolidated Edison Company of NY, Inc. 877-870-6118
National Fuel Gas Distribution Corporation 716-857-6593 (Kathy Fix);
716-857-6591 (Andrew Williams)
National Grid (Long Island) 1-800-930-5003
National Grid (NYC) 1-718-643-4050
National Grid (Upstate) 1-800-642-4272
New York State Electric & Gas Corporation 1-800-572-1111
Orange and Rockland Utilities, Inc. (845) 577-3127 (Scott Markwood)
Rochester Gas & Electric Corporation 1-800-743-2110
St. Lawrence Gas Company, Inc. 1-800-673-3301
Long Island Power Authority (LIPA) 1-800-490-0025 or 631-755-6000
Corning Gas Corning Area: (607) 936-3755
Addison/Hammondsport Area: (800) 834-2134

NYSERDA offers objective information, innovative programs, technical expertise, and funding to help New Yorkers increase energy efficiency, save money, use renewable energy, and reduce reliance on fossil fuels. A public benefit corporation, NYSERDA has been advancing innovative energy solutions since 1975.

Last Updated: 07/01/2014