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What to Expect If You Are Approved for EmPower New York

Once you have received your letter of approval, a participating accredited contractor will be in touch within 30 days to schedule an assessment of your home and its energy-using systems.

Our contractors take a “whole house” approach: they look at how your house is heated, how well it keeps the heat in, how electricity is used, and your daily in-home activity. The assessment generally lasts one to three hours and identifies areas where energy efficiency, comfort and safety upgrades can be made.

During the initial visit, the EmPower contractor will evaluate your electricity use and cost, and may provide some minor improvements at no cost:

  • Install high efficiency lighting as needed
  • Review and adjust your thermostat setting for maximum comfort and savings
  • Check and adjust your hot water temperature
  • Evaluate the need for high efficiency showerheads and aerators, and install if needed
  • Measure the energy use of your refrigerators and freezers. These may be replaced with new ENERGY STAR models, at no cost to you, if your old appliances use a lot of energy
  • Check for carbon monoxide and evaluate the need for CO and smoke detectors

Depending on your energy use, the contractor may also evaluate the need for additional measures to reduce your heating cost:

  • Evaluate your heating system and conduct a combustion efficiency test
  • Inspect the heating distribution system: the ducts or pipes that bring you heat.
  • Assess the insulation levels in the home. This usually involves probing the walls for insulation, inspecting the attic or roof insulation, measuring the home, and ensuring that insulation is in all the right places
  • Measure the air leakage in the home, using a “blower door”. This device helps us determine if the house is drafty, find the leaks, and make sure that the home still has sufficient fresh air after the work is done.
  • Check for gas leaks if natural gas or propane are in use at the dwelling

On the basis of this inspection, the contractor may recommend energy efficiency measures to NYSERDA. If the services are approved, the contractor will return to install them at no cost to you.

Once all of the work has been completed, your contractor will perform final tests to ensure that the energy efficiency measures are performing exactly as they should.

Before, during or after the work, you may be contacted by our Quality Assurance and Quality Control inspectors. These teams work independently from our participating contractors to ensure that the measures are installed correctly. Our contractors and EmPower staff are also available if you need further assistance.

Then all that’s left is for you to enjoy a more energy-efficient home!

Last Updated: 04/10/2014

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