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2012 LIFE Statewide Conference

The 2012 LIFE Statewide Conference was held on May 22nd and 23rd, 2012 at the Albany Marriott. The event was attended by more than 275 representatives from state and local government, community based organizations, and utilities. The agenda featured five tracks, thirty seven workshops, the presentation of the 2012 LIFE Achievement Awards, a Poverty Simulation exercise, and exhibitors. A summary of the workshops is listed below. To view the presentations, please click on the presenter.

LIFE Low-Income Forum on Energy

Tuesday, May 22, 2012

Welcome and Introduction
9:00am – 9:45am

Remarks:

  • Len Silverstein, LIFE Chairperson, New York State Department of Public Service
  • Frank Murray, President/ CEO, NYSERDA
  • Garry A Brown, Chairman, New York State Public Service Commission

Plenary Session: A Recap of the 2011-2012 Heating Season
9:45am – 10:45am

With the 2011-2012 heating season winding down, this session will provide an opportunity for a look back at the previous year and also a look ahead to the next year. Attendees will be provided with an overview of New York’s energy landscape over the last year, including the impact that energy prices have on low-income consumers. Additionally, you will get updates from New York’s key energy assistance, weatherization, and energy efficiency programs on how they fared during the 2011-2012 program year and their expectations for the upcoming year.

Moderator
Chris Coll, NYSERDA

Presenters
Daniel Buyer, NYS Homes and Community Renewal
Paula Cook, NYS Offi ce of Temporary and Disability Assistance 
Karen Hamilton, NYSERDA  
Charlie Wesley, NYSERDA  

Session 1
11:00am – 12:00pm

A. Fixing Fuel Poverty: Lessons from the UK

The social problem of fuel poverty has been recognized in the UK for nearly 40 years. The Government has a legal obligation to eradicate it, but the numbers suffering continue to rise. Why? The history, symptoms, causes and solutions will be examined in this talk by Dr. Brenda Boardman of the University of Oxford in the UK. This presentation will be delivered via Skype.

Moderator
Chris Coll, NYSERDA

Presenter
Brenda Boardman, Environmental Change Institute, University of Oxford  

B. Save Energy, Save Dollars

The “Save Energy, Save Dollars” workshop provides low-cost and no-cost ways to save energy and reduce energy bills. Workshop participants will explore ideas on reducing home energy use by identifying the biggest energy users in our homes and actions we can take. This workshop also links consumers with programs that provide energy-efficiency improvements with subsidies, low-interest loans, or free services to qualifying households.

Moderator
Anne O’Connell, National Grid

Presenter
Maria Delucia-Evans, Cornell Cooperative Extension of Albany County

C. The Impact of Peak Oil on Low-Income Communities

Oil is a finite resource that we all depend on to help satisfy our daily needs. Whether it is in growing our food, shipping that food and other goods to an accessible location, heating our houses in winter, transporting ourselves to work and the rest of life, or in manufacturing everything from house wares to pharmaceuticals, oil is something we all depend on being available at an affordable price. As demand for oil rises around the world and supply inevitably decreases, how will this impact the low income population?

Moderator
Beverly Bendix, NYSERDA

Presenter 
Peter Kilde, West CAP

D. Best Practices: The United Way of the Dutchess-Orange Region’s Energy Initiative

The United Way of the Dutchess-Orange Region, which serves Orange County residents, has an Energy Initiative that addresses the energy needs of Orange County’s mid to low-income residents through a variety of approaches. Energy Initiatives combines the delivery of energy education for adults as well as youth, resource leveraging, a traditional fuel fund, and the innovative Energy Savers program to help consumers to learn how to manage their energy consumption and decrease their need for energy assistance. Come learn more about this multi-faceted approach and how you might incorporate similar approaches into your program.

Moderator
Kyro Ojulo, Central Hudson

Presenter 
Pat Fayo, United Way of Orange County

E. Emerging Low-Cost/High-Impact Improvements

Need to make your fewer weatherization dollars go farther? Need new measures for your mix? Come learn about the best thing you can do with an empty air conditioner sleeve, about a high-impact air-sealing treatment for windows, about how to find and stop leaking bath spouts, and more. We’ll show hard results of many tests in actual buildings, real hardware, and how to make these Emerging Low-Cost/High-Impact improvements make you stand out and deliver solid savings to building owners and tenants in your community. Eligible for 1 CEU from the BPI

Moderator
Eileen Griffin, NYS Office for Aging

Presenter 
Ian Shapiro, Taitem Engineering

Conference Luncheon and Presentation of 2012 LIFE Achievement Awards
12:00pm – 1:30pm

While LIFE serves as a forum to discuss issues and exchange information relevant to low-income energy consumers, the individuals at the state, county, and local levels perform an instrumental role in this effort by bringing this information to the communities and individuals in need. As part of the 2012 LIFE Statewide Conference, we will honor those who have gone above and beyond the call of duty in addressing the issue of energy affordability for low-income New Yorkers. These “unsung heroes” play an essential role through education and outreach efforts aimed at helping low-income consumers address their energy challenges.

Presenter
Michael Corso, Managing Director, NYS Department of Public Service

Awardees
Kate Granger, National Grid
Dianna Schooley, Tompkins County Office for the Aging
Andrew Stone, NYS Weatherization Directors Association

Session 2
1:45pm – 2:45pm

A. Energy Efficiency and Energy Assistance Programs for Low-Income Clients — New York State and Beyond

How do you learn the basics of weatherization to prepare for a potential career in the green economy? What training is available in New York State? This workshop will provide information on entry level training initiatives that are happening across New York State.

Moderator
Elizabeth Katz, NYS Department of Public Service

Presenter
David Carroll, APPRISELink opens in new window - close new window to return to this page.

B. LIHEAP Action Day

LIHEAP Action Day is an annual advocacy event sponsored by the National Fuel Funds Network. It brings together nonprofit, utility and public policy advocates in Washington, D.C. to build awareness for the energy challenges facing low-income people. Local events are also held around the country in support of the Low-Income Home Energy Assistance Program on Action Day. This session will help you understand what Action Day is and how you can be involved either in Washington or locally as an individual or through your organization.

Moderator
Kate Granger, National Grid

Presenter
Sue Montgomery Corey, Community Power Network of NYS

C. Learning to Light Differently: Making the Most of Changes in Lighting Technology

Since the evolution of the electric incandescent lamp, household lighting has changed little, if at all. The average consumer chooses from a limited variety of lamp sizes and shapes. The main decision consumers have had to make is which wattage of incandescent light bulb to buy. Recently, lighting technology has advanced rapidly, adding CFLs and LEDs to the mix, and complicating the once simple task of choosing a light bulb. But, with the loss of simplicity comes numerous benefi ts including more consumer choice, greatly increased energy effi ciency, and lower overall cost to the consumer. What is the impact to the low income customer? And how will we all adapt to the availability of different lighting technology? This session provides valuable information concerning the impact of the new federal lighting standard, and how to adapt without sacrifi cing the amenities we all love from the incandescent bulb.

Moderator
Beverly Bendix, NYSERDA

Presenter
Kate Sweater Hickcox, Lighting Research Center, Rensselaer Polytechnic InstituteLink opens in new window - close new window to return to this page.

D. On-Bill Recovery and Green Jobs Green New York: Expanding Energy Efficiency for Middle-Income New Yorkers

This session will provide you with information on how Green Jobs – Green New York (GJGNY) and On-Bill Recovery have extended opportunities to increase energy efficiency in middle-income households through free and reduced cost audits, innovative financing options, and grassroots outreach efforts. In addition, you will hear how GJGNY outreach is helping to expand the clean energy workforce through outreach on workforce training opportunities.

Moderator
Laura Bunzey, NYSERDA

Presenters
Joseph DeRosa, NYSERDA 
Susan Andrews, NYSERDA

E. Overview of Blower Door Assisted Air Sealing with Infrared Imager (Part 1)

During this session, attendees will be introduced to a fast, efficient use of new technologies during air sealing operations. By integrating blower door with infrared imaging during air sealing, your operation will increase profitability, decrease call backs, lower labor costs, and enable a properly trained crew to consistently meet their building air flow standard. With the advent of reasonably priced IR imagers, the time is now to integrate this new technology into your company’s production schedule. The old adage “time is money” is correct. Let Al McMahon of NYSWDA show you in this double session how you can get the most out of your crews’ labor while increasing the quality of the finished product and improving your customers’ satisfaction. Eligible for 1 CEU from the BPI (must attend Part 1 and Part 2 to receive credit)

Presenter
Al McMahon, NYS Weatherization Directors’ AssociationLink opens in new window - close new window to return to this page.

Session 3
3:00pm – 4:00pm

A. Funding Low-Income Energy Efficiency through the Energy Efficiency Portfolio Standard (EEPS): EmPower NY

In October 2011, the New York State Public Service Commission decided to extend funding for EmPower New York through 2015 at an annual level of funding of approximately $50 million, citing that “energy costs pose a proportionally higher burden on low income customers than other customers” and that “the need and demand for low-income programs is greatest in the area of weatherization.” The EmPower New York program provides energy efficiency improvements such as insulation, lighting, appliances, and safety/health-related repairs at no cost to households with income below 60% of state median income. In addition, the program provides households with on-site energy use education and strategies for managing their energy costs. This workshop will provide you with an overview of the EmPower New York program, how it is funded, and how to leverage the program to provide service to your clients.

Moderator
Peggie Neville, NYSERDA

Presenters 
Len Silverstein, NYS Department of Public Service  
Kelvin Keraga, NYSERDA

B. Consumer Protections: Price Protection Plans and ESCO Marketing

As New York State’s electric industry has opened up to competition, consumers across New York State have been given new choices on who they are able to purchase electricity from. While the options have increased, so have the marketing campaigns, choices, and possible confusion that consumers may face. Attendees will learn about Energy Service Companies and what to look for when considering an ESCO for your energy needs. As New Yorkers prepare for the next heating season, home heating oil, kerosene, or propane dealers may offer the opportunity to enter into a Price Protection Plan (PPP), which can help budget fuel costs for the heating season and reduce the impact of the seasonal price volatility associated with deliverable fuels. This presentation will provide you with information on how Price Protection Plans work and how to evaluate a plan that is offered to you or your client.

Moderator
Elizabeth Katz, NYS Department of Public Service

Presenters
Nella Mahoney, Hudson Valley Oil Heat CouncilLink opens in new window - close new window to return to this page.
LuAnn Scherer, NYS Department of Public ServiceLink opens in new window - close new window to return to this page.

C. Marketing to Low-Income Consumers: What the Data Tells Us

Inform your outreach based on the fi ndings from an in-depth market study conducted with New York home performance contractors and low-income homeowners. Learn what messages are most motivating and gain insights into the most effective business and marketing strategies.

Moderator
Pam Carter, NYS Department of Public Service

Presenter
Sue Kochan, Brand Cool Marketing

D. Supplemental Programs: Lifeline, EPIC, EITC

While energy assistance programs such as HEAP and WAP can help a household with their energy costs, taking a holistic approach to cutting expenses can be very useful. There are additional programs that can help reduce overall household expenses and put money back into the pockets of those in need. Hear about programs such as Lifeline, EPIC and the Earned Income Tax Credit (EITC).

Moderator
Laurie Cornelius, NYS Department of Public Service

Presenters 
Patrice O’Connor, NYS Department of Public Service  
Joyce Finkelmeier, NYS EPIC Program 
Christine Insull, NYS Office of Temporary and Disability Assistance

E. Overview of Blower Door Assisted Air Sealing with Infrared Imager (Part 2)

During this session, attendees will be introduced to a fast, efficient use of new technologies during air sealing operations. By integrating blower door with infrared imaging during air sealing, your operation will increase profitability, decrease call backs, lower labor costs, and enable a properly trained crew to consistently meet their building air flow standard. With the advent of reasonably priced IR imagers, the time is now to integrate this new technology into your company’s production schedule. The old adage “time is money” is correct. Let Al McMahon of NYSWDA show you in this double session how you can get the most out of your crews’ labor while increasing the quality of the finished product and improving your customers’ satisfaction. Eligible for1 CEU from the BPI (must attend Part 1 and Part 2 to receive credit)

Presenter
Al McMahon, NYS Weatherization Directors’ Association

Session 4
4:15pm – 5:15pm

A. Asset-Focused Service Delivery

A Community Action Agency shares how they have designed a wide array of services to assist low-income individuals and households to establish a ladder out of poverty and move people toward economic security. This workshop will also look at existing policies and service structures that block efforts to move people to economic security: such as built in default in accessing HEAP.

Moderator
Karla Digirolamo, NYS Community Action Association

Presenter 
Bill Vogt, Chautauqua Opportunities

B. The Great Recession: Where Do We Go From Here?

This session will provide an overview of the continued fallout of the Great Recession and foreclosure crisis, from both New York State and national perspectives. Presenters will discuss the implications of the crisis for hundreds of thousands of low-income New Yorkers and communities throughout the state. They will provide vital foreclosure prevention and other resource information that participants may share with their organizations and constituents. Participants will learn how foreclosure, predatory lending, and staggering debt burdens affect people’s access to legitimate credit, as well as to housing, jobs, and insurance.

Moderator
Carolyn King, National Grid

Presenter
Uriah King, Center for Responsible LendingLink opens in new window - close new window to return to this page.

C. Disaster Relief Coordination: Long Term Recovery

This presentation will address disaster recovery for individuals by delving into Long Term Recovery as a “Grass Roots Movement” of the whole community. The Presentation will discuss such questions as: Who are the most vulnerable in a disaster?; “What Time is it?”; How can Coordination, Communication, Cooperation, and Collaboration lead to a stronger recovery? Who should come to the table?

Moderator
Jackie Petcosky, NYSEG

Presenter 
Jim Woodworth, FEMA

D. The Impact of Weatherization Recovery Act Funds in New York State

Under the American Recovery and Reinvestment Act (ARRA) of 2009, the U.S. Department of Energy (DOE) allocated $394 million to make New York State’s housing stock more energy efficient. What the WAP network has accomplished with these funds to date is remarkable by any measure: more than 64,000 units assisted; 3,000 workers trained; and the energy efficiency of the state’s affordable multifamily housing portfolio improved, thereby extending its useful life. This session will showcase some of the highlights of the program and its most outstanding accomplishments.

Moderator
Tina Fritts, NYSEG

Presenter
Tom Carey, NYS Homes and Community RenewalLink opens in new window - close new window to return to this page.

E. Weatherization Crew Trailer and Equipment Demonstration

During this session, attendees will have a chance to tour a fully equipped, modern weatherization crew trailer and be exposed to the tools, equipment and materials that weatherization crews commonly use in the course of residential energy efficiency retrofits. Matt Redmond, NYSWDA’S Director of Training, will host the tour and answer any questions or concerns regarding standard weatherization techniques, tools, and equipment. As part of the tour, Matt will demonstrate the installation of dense pack cellulose sidewall insulation and the use of two part foam to air seal common residential air leakage bypasses. This will be an informative, interesting, and fun session held outdoors in the Conference Center’s parking lot.

Moderator  
Matt Redmond, NYS Weatherization Directors’ Association

Wednesday, May 23, 2012

Poverty Simulation
8:30am – 11:30am

The Poverty Simulation is designed to help participants understand what it might be like to be part of a low-income family trying to survive from month to month. The experience can help to sensitize participants to the realities of life for low-income people. The simulation will be facilitated by Chautauqua Opportunities. Please arrive for the workshop 15 minutes prior to the start time.

Session 5
9:00am – 10:00am

A. Wood Heat & LIHEAP

Wood provides an energy safety net for millions of families nationwide who obtain it for free or at a very low cost. In rural areas, the renewable fuel - wood and pellets - is also the cheapest to purchase. Wood and pellets offer an opportunity for heating assistance providers to save money and to keep that money in the local community. However, many families who use wood as their primary heat source will take their benefit in fossil fuels. This workshop will address the opportunities and barriers to using this local and renewable fuel better in energy assistance programs.

Moderator  
Cathy Martorana, National Fuel Gas

Presenter  
John Ackerly, Alliance for Green Heat

B. Protections for Utility Customers: The Help You Need - A Call Away

Every day, staff from the NYS Department of Public Service assists New York consumers with consumer protection issues covered by the Home Energy Fair Practices Act. This includes assisting payment troubled customers by providing information regarding payment options and deferred payment agreements with utilities, providing customers with storm and outage assistance such as estimated restoral times, dry ice and warming station locations, as well as various billing and usage issues. Office of Consumer Services (OCS) staff will present some real-life examples in a role play format. The role play will demonstrate what occurs when utility consumers contact the OCS’s Call Center for assistance. A question and answer period will follow to discuss the Home Energy Fair Practices Act and the services staff offers.

Moderator  
Sandra Sloane, NYS Department of Public Service

Presenters  
David LaBombard, NYS Department of Public ServiceLink opens in new window - close new window to return to this page.
Laura Getz, NYS Department of Public ServiceLink opens in new window - close new window to return to this page.
John Hoch, NYS Department of Public ServiceLink opens in new window - close new window to return to this page.
Kelley Tuohy, NYS Department of Public ServiceLink opens in new window - close new window to return to this page.

C. Faces of Change: Case Studies Spotlighting Individuals, Training Providers and Employers Forging the Way for a Clean Energy Career Pathway

State and Local Government has turned to the weatherization, energy efficiency, and renewable energy industries as a pathway of opportunity for the unemployed and underemployed to gain training and enter the workforce. Recent research, including the New York State Department of Labor’s Green Jobs Study and the Brookings Institute’s Sizing the Clean Economy, point to job growth and expanding employment opportunities in the clean energy sector. Learn how individuals, training providers and employers have worked with NYSERDA to create successful career pathways models through public-private partnerships in the clean energy sector. Learn strategies for advocating for basic skills training, career pathways training and job placement programs.

Moderator  
Kyro Ojulo, Central Hudson Gas & Electric

Presenter  
Rebecca Sterling, NYSERDA

D. Dealing with Difficult…101: Customer Service

As a program representative or caseworker, customer service is a major part of our daily routine. While handling customer inquiries over the phone or during a client intake at your desk, opportunities for stressful situations can and will arise. In this session, we’ll explore two very different approaches to providing customer service in the hopes of better understanding the tensions that we all experience and help us to continue to provide outstanding service to our customers.

Moderator  
Virginia Walsh, Honeywell Utility Solutions

Presenters  
Glenn Allen, NYSERDA
Gladys Brangman, NYSERDA

Session 6
10:15am – 11:15am

The New York Public Service Commission has a distinguished history of ensuring protection for those who may face financial difficulties, and has approved low-income affordability programs for every major gas and electric utility in the State. Annual funding for these programs currently totals over $100 million, and programs are designed to accommodate more than 1 million participants. This session will provide an overview of the utility low-income affordability programs in the state, and compare the programs on several key design elements, including general program structure, eligibility standards, and benefits-per-participant. We will invite a discussion of issues and objectives that can guide the evolution of utility low-income programs in the future.

Moderator  
Holly Thompson, Orange & Rockland Utilities

Presenter  
Martin Insogna, NYS Department of Public Service

B. Credit and Debt Management

Good credit management is key to maintaining financial sustainability. This presentation will explore ways to establish good credit, how to understand your credit report, the ins and outs of credit scores, and some common credit pitfalls to avoid.

Moderator  
Tina Fritts, NYSEG

Presenter  
Helen Ranck, Cornell Cooperative Extension of Tompkins CountyLink opens in new window - close new window to return to this page.

C. Energy Audit Fundamentals

A comprehensive energy audit is the first step in determining the energy savings potential of a home. The scope of work developed by the auditor is based on a variety of factors and data collected from the field. This presentation will provide a hands-on look at the process and procedures an auditor goes through while performing a typical residential inspection. Different housing types have their own specific needs and these, along with diagnostic tools regularly used in the fi eld, will be explored. Eligible for 1 CEU from the BPI

Moderator  
Paula Symanski, NYS Weatherization Directors’ Association

Presenter  
Andy Stone, New York State Weatherization Directors’ AssociationLink opens in new window - close new window to return to this page.

D. Dealing with Difficult…201: Conflict Management

You’ve done your best to serve your client but they may be unsatisfied and possibly angry, leaving you with a dispute on your hands. Where do you go from there? This session will explore some successful tools to help manage and ultimately resolve conflicts.

Moderator  
Virginia Walsh

Presenters  
Glenn Allen, NYSERDA 
Gladys Brangman, NYSERDA

E. Quality Assurance: A Comprehensive Approach

Quality Assurance is an essential component of successful and effective program delivery. This presentation will provide an overview of the systemic approach to Quality Assurance employed by NYSERDA across a variety of programs including Home Performance with ENERGY STAR and EmPower New York. The presentation will include: an explanation of the rationale for a system, a description of its key components, a discussion of how the results are used to both ensure both corrective action and improved program performance and the creation of contractor evaluations and peer group comparisons. Eligible for 1 CEU from the BPI

By attending this session, participants will:

  1. Understand both the underlying principles and the importance of a comprehensive Quality Assurance system and how a well defined and objective approach provides guidance and ensures consistent high quality results
  2. Understand the difference between systemic improvement and corrective action
  3. Understand the basis for developing a comprehensive evaluation of contractor performance and peer group rankings as an improvement and recognition tool.

Moderator  
Carolyn King, National Grid

Presenters  
Patrick O’Shei, NYSERDA 
Andrew Van Gorder, NYSERDA

Plenary Session: Health and Energy, Making the Connections
11:45am – 12:30pm

When the Great Recession began in December 2007 New York State’s unemployment rate was 4.7%; when it ended in June 2009 the rate was 8.5%. The BLS’ preliminary estimate of the unemployment rate in New York State in February 2012 is 8.5%. Clearly many New York residents continue to struggle to afford basic needs. Like households in other states and regions, many households in New York State struggle with constellations of family hardships. These most frequently include food insecurity, housing insecurity and energy insecurity. Each of these hardships alone is associated with serious adverse health impacts, and in combinations each can exacerbate the effects of the others. This presentation will review research findings on relationships of energy insecurity to child and adult health problems, with special emphasis on young children and their mothers. The role of LIHEAP and other social infrastructures in attenuating these adverse impacts will also be discussed.

Moderator  
Chris Coll, NYSERDA

Presenter  
John Cook, Children’s HealthWatch, Boston University School of Medicine

Session 7
1:30pm – 2:30pm

A. Energy Affordability in NYS

This workshop will do three things: present the most recent information available on the Home Energy Affordability Gap for New York State; discuss many of the economic conditions (including such factors as housing, employment and wages) that affect home energy affordability; and teach attendees how to access such data on their own without a need to access “expert” assistance.

Moderator  
Gregg Collar, NYS Department of State

Presenter 
Roger Colton, Fisher, Sheehan, & Colton

B. Baseload Basics: The Best Hour that You Can Spend with Your Low-Income Client

This session is aimed at using a customer’s energy bill and total usage as a tool to help better understand the impact that lifestyle choices make on the cost of heating/cooling their home. We will discuss what baseload is and how it differs from seasonal heating or cooling load. We will also discuss some low-cost/no-cost options that customers can take in their own homes to help better manage their energy burdens. The session is a basic skills course aimed at increasing the attendee’s knowledge and making them “better experts” to help address the contributing factors to a client’s energy bill. By attending this session, participants will:

  1. Learn what baseload is and how to calculate it
  2. Learn what affects baseload and what does not
  3. Learn real solutions for addressing high baseload in customer homes.
    Eligible for 1 CEU from the BPI

Moderator  
Fred Williams, Consolidated Edison of NY

Presenter  
Nate Yehle, Honeywell Utility Solutions

C. Incorporating Renewables into Weatherization Projects: Reality or Dream?

In 2011, three Community Action Agencies in NY State were part of a DOE pilot, Sustainable Energy Resources for Consumers (SERC). Tompkins Community Action and Cattaraugus Community Action participated by incorporating solar domestic hot water and photovoltaic electric systems into weatherization projects. The session will cover the planning, design, and implementation of renewable energy systems into weatherization workscopes. Topics covered will include assessing client baseload usage, system sizing, and technology selection for the best impact on the household. Each technology will be described in depth and a brief summary of outcome results will be provided. We will also address discussions with funding area. Come to learn how the projects worked, and whether the outcomes imply that renewable technology might be viable for low-income energy users in NY State...or not. Eligible for 1 CEU from the BPI

Moderator  
Karla Digirolamo, NYS Community Action Association

Presenter  
Stacey Murphy, Tompkins Community Action 
Mark Levine, Cattaraugus Community Action

D. Going Green for Community Survival: Innovative Solutions

The Green Economy is tasked with saving the planet and our economy. How can communities create jobs that address local and global environmental issues? How can our industries evolve to sustain life for future generations? Join Taleigh Smith as she shares insights gained from the Bronx Green Jobs Roundtable, an innovative collaboration between workforce development agencies, environmental justice activists, educators, labor, elected officials, youth development programs and green businesses. Healthy jobs with living wages can contribute to national and international goals to reduce emissions; conserve and generate energy; manage waste; produce and consume food; and restore air, water and land to healthy conditions. But how can our communities reach beyond social service dependency models and weak environmental standards to create the systemic change we need to survive? How can we prepare our youth to address the challenges of climate change while fi nding jobs? How does our experience compare with other struggling communities around the globe? Come share your ideas and listen to others.

Moderator  
Dan Iriziarry, NYS Homes and Community Renewal

Presenter  
Taleigh Smith, Northwest Bronx Community Clergy Coalition

E. Using Weatherization to Make Homes Healthy and Safe

Learn how Weatherization can make homes of low-income families safer and healthier, when done right. This session will describe common energy-related health and safety problems that exist in the homes of low-income families, what tests are commonly used to detect hazards, what energy efficiency practices should be followed to address hazards and what not to do, to avoid making those hazards worse. The session will also discuss other State rules and initiatives that Weatherization providers and policy makers should be aware of, when to defer work, and what sources of funding and technical support may be available. Finally, we’ll share some of the exciting new developments in coordinating Weatherization with the Healthy Homes initiative, both here in New York and nationally. Eligible for 1 CEU from the BPI

Moderator  
Paula Symanski, NYS Weatherization Directors’ Association

Presenter  
Tom Carey, NYS Homes and Community RenewalLink opens in new window - close new window to return to this page.

Session 8
2:45pm – 3:45pm

A. HEAP Round Table

Join NYS State HEAP staff for a discussion on the most recent events in HEAP. A short wrap of the 2011-12 program as well as open discussion on the development of the 2012-13 program will be the focus of the workshop. Participants are encouraged to bring questions, ideas and opinions to share with NYS OTDA.

Moderator  
Anne O’Connell, National Grid

Presenter  
Paula Cook, NYS Office of Temporary and Disability AssistanceLink opens in new window - close new window to return to this page.

B. Energy Education, Energy Reduction, and Our Low-Income Families

— Salon F

We will explore how we can all assist the low-income families that we work with every day to better understand how they are using energy in their homes, how they can help reduce the energy usage in their homes and how WE can make a difference in their lives.

Moderator  
Virginia Walsh, Honeywell Utility Solutions

Presenter  
Carol Sweeney, Honeywell Utility Solutions

C. Heating 101

Heating systems in residential housing are complex machines and their proper function could mean the difference between life and death for our low-income constituents. In this session, attendees will learn about typical types of heating plants and we will unravel the mystery of that big noisy box in the basement. This session will be valuable to HEAP certifiers and other non-technical personnel who are interested in learning the basics of how heating systems work, what is a cracked heat exchanger, what constitutes a proper install and how to work with subcontractors in negotiating the right work to be performed. Eligible for 1 CEU from the BPI

Moderator  
Eileen Griffin, NYS Office for Aging

Presenter  
Andy Stone, New York State Weatherization Directors’ AssociationLink opens in new window - close new window to return to this page.

D. Identifying Health and Safety Concerns in Multifamily Buildings

Creating and maintaining healthy, safe, energy-effective multifamily buildings is an on-going process. Case workers and auditors are uniquely able to help by learning to spot the “tells” of a poorly performing building. This session will help you to “make the connections” between common health and comfort concerns your clients may be experiencing and how weatherization services to their building can help solve them. We’ll explore everything from environmental tobacco smoke and “critter” infestations to buildings that are too hot, too cold or too stuffy, as well as where to turn to help your clients and their landlords to solve the real problems. Eligible for 1 CEU from the BPI

Moderator  
Megan Douglas, Association for Energy Affordability

Presenters  
Tom Holmes, Association for Energy AffordabilityLink opens in new window - close new window to return to this page.

Exhibitors

Association for Energy Affordability
Building Performance Institute
Con Edison
Honeywell
National Grid
New York Department of State - Division of Consumer Protection
New York State Department of Public Service
New York State Epic Program
New York State Office for the Aging
New York State Electric and Gas
New York State Energy Research and Development Authority
New York State Office of Temporary and Disability Assistance
New York State Weatherization Directors Association
Orange and Rockland Utilities
United Way – Dutchess Orange Region

Last Updated: 08/28/2013