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AC Tips for Commercial Building Owners and Facilities Managers from NYSERDA

Quality Maintenance Reduces Emergency Service Calls and Repairs, Lowers Operating and Electricity Costs

September 27, 2012

For building owners and facilities managers seeking to reduce emergency service calls and repairs, as well as lower operating and electricity costs, Quality Maintenance of air conditioning (AC) units is essential, according to the New York State Energy Research and Development Authority (NYSERDA). Much like cars, AC systems require regular maintenance for effective and reliable performance, and Quality Maintenance based on ANSI/ASHRAE/ACCA Standard 180 is a national best practice for inspection and maintenance tasks.

Regularly scheduled inspections and maintenance by trained HVAC experts that provide Quality Maintenance can result in increased efficiency that can save of up to 20 percent on AC bills, depending on the original condition of the unit. Quality Maintenance also leads to fewer emergency breakdowns, more comfortable temperatures for occupants and an extended life span for the AC unit. This is all possible because Quality Maintenance includes:

  • Identifying airflow and ductwork conditions, replacing air filters, cleaning coils and adjusting refrigerant, all of which help the unit to need less work and energy to cool the air.
  • Inspecting and cleaning of the unit to remove dirt, debris, mold or mildew, which reduces the possibility of contaminants passing through the unit and increases airflow and efficiency while helping improve the quality of the air that occupants breath.

When these steps are performed by trained Quality Maintenance experts, they help building operators reduce energy usage, improve air quality, make repair complications less likely and save money.

Across New York State, the New York State Energy Research and Development Authority’s (NYSERDA) has trained HVAC Business Partners on the ANSI/ASHRAE/ACCA Standard 180, and on how to use advanced diagnostic tools that more accurately confirm air flow and refrigerant levels before and after maintenance is performed.

Given that AC system components wear down with typical use, NYSERDA strongly recommends Quality Maintenance. When hiring a contractor, ask the following questions to ensure you’re receiving the best services at the best price:

  • Will the contractor follow national industry standards for maintaining a commercial unit?
  • Will the contractor measure airflow?
  • Will the contractor measure refrigerant charge?
  • Will the contractor provide a copy of the maintenance checklist, including airflow and refrigerant specifications?
  • Will the contractor provide a list of references?
  • Is the contractor prompt, reliable, and courteous, providing exceptional customer service?
  • Have the technicians completed the recommended industry training?
  • Is an annual maintenance plan offered?
  • Does the contractor operate a professional business, with all necessary permits and insurances?
  • Is the contractor able to explain the value vs. cost for these maintenance services?
  • Is the contractor knowledgeable of equipment and technology advancements?
  • Does the contractor listen carefully about issues that are specific to your facility?

Look for a Quality Maintenance contractor who has industry experience, expertise and a focus on customer service. Get more than one estimate to compare services and prices, and always get the quote in writing. A NYSERDA HVAC Business Partner following Quality Maintenance will ensure that your AC system is running at optimal efficiency.

Visit the NYSERDA HVAC Business Partners page at www.nyserda.ny.gov/hvac, send an e-mail to HVACpartners@nyserda.ny.gov, or call 1-866-904-8027 to get a list of HVAC firms that have been trained to perform the ANSI/ASHRAE/ACCA Quality Maintenance Standard with diagnostic testing.

About NYSERDA

NYSERDA, a public benefit corporation, offers objective information and analysis, innovative programs, technical expertise, and funding to help New Yorkers increase energy efficiency, save money, use renewable energy, and reduce their reliance on fossil fuels. NYSERDA professionals work to protect our environment and create clean-energy jobs. NYSERDA has been developing partnerships to advance innovative energy solutions in New York since 1975.

    Last Updated: 12/19/2013

    Contact(s)

    • Dayle Zatlin, Assistant Director of Communications
      Phone : 518-862-1090, Ext. 3359
      Email : dez@nyserda.ny.gov